Payment Coordination
Transform Your
Medical Payment Experience
Experience seamless healthcare financial management with our payment coordination platform.
There is no need to worry about the processing of invoices once the patient is ready to return home, especially after medical treatment. Our team specializes in collecting, negotiating and settling the invoices on behalf of the patient.
Seamless Billing Process
From Medical Bills to Resolution, We Coordinate Every Step
Submit Form Online
Share Your Information With Us
Complete our secure online form with the patient’s information, treatment details, dates of service and treating providers. Upload all available medical bills, invoices and supporting medical documentation so our team can begin reviewing the account.
What happens at this stage:
- Complete the secure online intake form
- Provide patient and treatment information
- Provide dates of service and treating provider information
- Upload available medical bills and invoices
- Upload available supporting medical documentation
- Information is handled confidentially and securely
Connect With Our Billing Specialist
Review and Confirm Your Account Details
Our 24/7 team reviews the patient’s dates of service, providers, invoices and supporting documentation. We contact the patient, family, insurance company or authorized representative to verify the information provided and identify anything additional needed to manage the billing process.
Rhuomai’s involvement:
- Review dates of service and submitted invoices
- Review available supporting documentation
- Identify providers involved in the patient’s care
- Identify missing bills, information or documentation
- Confirm account details
- Communicate with you throughout the billing process
Outreach to Medical Billing Departments
Collect, Verify and Organize Medical Bills
Rhuomai communicates directly with hospitals, physicians, facilities and other medical providers to obtain outstanding bills, verify account balances and help ensure that applicable invoices associated with the patient’s care have been identified.
Our team will:
- Contact provider billing departments
- Request outstanding bills and invoices
- Verify balances and account information
- Review and organize charges
- Identify additional providers associated with the episode of care
- Help ensure that known medical bills are accounted for
Negotiation and Payment Coordination
Seek Savings and Simplify Payment
Once the medical bills have been collected and reviewed, our team communicates directly with providers to negotiate eligible charges and seek available discounts. After the negotiated amount is confirmed and authorized, Rhuomai coordinates payment on behalf of the patient, payer or responsible party.
Rhuomai can assist with:
- Negotiating eligible medical charges
- Seeking available discounts and reduced balances
- Confirming negotiated payment amounts
- Coordinating secure payment
- Processing authorized payments on behalf of the responsible party
- Maintaining documentation of negotiated balances and payments
Close the Billing Account
Confirmation and Peace of Mind
After payment has been processed, Rhuomai follows up with the medical provider to confirm receipt of payment and verify the status of the applicable account. We notify the patient, payer or authorized representative when the billing process is complete and provide available payment documentation for their records.
Final account support includes:
- Confirm receipt of payment with the medical provider
- Verify the applicable account balance
- Obtain available confirmation of account resolution
- Maintain a summary of final payment details
- Notify the patient, payer or authorized representative when the process is complete
- Remain available for billing related questions
Let Us Handle the Billing, So You Can Focus on What Matters
Rhuomai’s Seamless Billing service provides centralized support for invoice collection, bill verification, provider communication, price negotiation, payment coordination and account resolution. We help patients, families, insurers and other payers navigate complex medical billing with greater clarity, efficiency and less administrative burden.
Invoice Collection
Bill Verification
Provider Communication
Price Negotiation
Payment Coordination
Account Resolution
Us In Numbers
$Millions+
Savings Generated
Our Commitment to You
Simplified Billing
Streamlined medical bill processing and payment solutions tailored to your needs, with automated verification and error detection.
Insurance Navigation
Expert assistance in managing insurance claims and maximizing coverage benefits through our advanced system.
Cost Transparency
Crystal clear breakdown of medical expenses and payment options before treatment, with predictive cost estimation.
Secure Transactions
Military-grade encryption and security measures for all financial transactions, ensuring complete data protection.
Real-time Tracking
Advanced monitoring system for payment status and claims progress with instant notifications and updates.
24/7 Support
Round-the-clock assistance for all your payment and billing inquiries, with dedicated personal advisors..
Your Health. Our Priority
Frequently Asked Questions
Seamless Payment Coordination
How does the payment coordination process work?
The process typically includes:
- Review of insurance coverage and medical services
- Analysis of bills and explanations of benefits (EOBs)
- Coordination with providers and insurance company
How does Rhuomai handle my medical bills?
Rhuomai simplifies financial transactions with our streamlined payment processes, allowing you to focus on recovery and medical care. Rhuomai assists in reviewing bills, identifying discrepancies, securing discounts and facilitating discussions with providers.
Does Rhuomai replace my insurance company?
No. Rhuomai acts as a patient advocate and coordinator, working alongside insurance companies, healthcare providers, and billing offices.
Can Rhuomai coordinate payments directly with the hospital or doctor?
Upon authorization, Rhuomai can facilitate deposit arrangements and structured payment coordination with hospital financial departments.
We ensure that all requirements are clearly communicated and professionally managed.
What if I receive statements after returning home?
Rhuomai remains available for post-treatment financial review. We assist in analyzing final statements, clarifying outstanding balances, and facilitating appropriate follow-up communication when needed.
Your care does not end at departure — and neither does our support.